Terms & Conditions

1. RESERVATION
No of attendees, price, accommodation, food and beverage and other orders are shown on the reservation overview. For guests without adult company there is an 18 year old restriction. Hotel reserves the right to cancel the booking onsite if id cannot be shown.

 

2. VALIDITY OF PRICES
The stated prices are cogent for both parties. The hotel reserves the right to adjust the prices due to changes of costs i.e. increased taxes or fees or other conditions out of control for the hotel.

 

3. STATUS | CHANGES/CANCELLATION
All changes/cancellations should be made in written notifications to the hotel to be valid. 16:00 The reservation is held for you until 16.00 on the arrival day. The reservation can be cancelled by the guest up to this point of time. The hotel is responsible to offer the guest accommodation if he/she arrives before 16.00 the arrival day.
At 16.00 the hotel has the right to cancel all reservations that is not checked in without consideration of consequences.
18:00 Same rules as above, but all conditions applies to 18.00 instead of 16.00.
21:00 Only for use by Choice Club members with silver level or higher on their membership.
Same rules as above, but all conditions applies to 21.00 instead of 18.00.
Guaranteed Payment for the whole reservation is guaranteed by a company or a credit card, hotel has responsibility to offer the guest accommodation for the confirmed number of nights. 100% of the reservation will be charged if the room is cancelled or in case of no-show.

 

4. PAYMENT
4.1 Payment in advance according to the specification written under general information in the reservation overview.
4.2 Full payment for the arrangement will be made upon arrival to the hotel.
4.3 Bank warranty for the total anticipated cost should be sent to the hotel according to the specification written under comment in the confirmation. If payment is delayed an interest charge according to local law will be added.

 

5. DEPOSIT
The hotel reserves the right to ask for deposit or bank warranty.

 

6. DISPOSAL OF ACCOMMODATION
Ordered rooms for accommodation are guaranteed to be ready for check in after 15.00 arrival day and is held for your disposal until 12.00 departure day. Any changes to these times have to be agreed upon and confirmed by the hotel.

 

7. LIABILITY OF DAMAGE
The Customer is responsible for all damage on the hotel property caused by careless or intended behaviour of the participants.

 

8. FORCE MAJEURE
Occurrences out of control for the parties (strike, lock out, fire etc.) that makes it impossible to fulfil the obligations of this contract gives the right to cancel the whole arrangement without liability to pay compensation.

 

9. COURT PROCEEDINGS
Any disputes between the parties in this contract, or between participants and the hotel, will be handled according to the local law. If a compromise solution is not found the statement from the court of law will apply.

 

10. PERSONAL INFORMATION
THE THIEF may in some cases use Google to search for personal information in order to enhance the guest experience during the stay at the hotel. This information will not by any means be used for commercial purposes, only to understand the guest’s true needs in order to deliver the best service possible. You may reserve yourself from this by responding to this email.

 

DOWNLOAD PDF
Booking
Meny
Norsk